WEWENT   CANCELLATION    POLICY

If you need to cancel a booked event, it is mandatory to do it via WeWent website. An event booking is officially cancelled when the participant clicks the cancellation button on the cancellation confirmation page, which they can find in Dashboard, following: Events booked by me > Cancel. Each event listed on WeWent will clearly state the cancellation policy.

In case of no show to the event the payment is non-refundable. The refund will be made within 30 working days by crediting the credit card used. If the credit card payment before the use of the booked service is not honored or revoked, this will be considered as a booking cancellation and cancellation fees will apply. Further claims for damages are reserved.

WeWent allows Event providers to choose among four standardized cancellation policies: Flexible, Moderate, Strict and Super Strict that enforce to protect both Participant and Event provider alike.

FLEXIBLE CANCELLATION POLICY

  • Full refund 2 days prior to the event, except transaction fees.
  • If there is a complaint from either party, notice must be given to  Wewent within 24 hours of event start date.
  • WeWent  will mediate when necessary, and has the final say in all disputes.
  • Cancellation policies may be superseded by the Extraordinary Cancellation, Exclusion from Participation. Please review these exceptions.
  • An event booking is officially cancelled when the participant clicks the cancellation button on the cancellation confirmation page, which they can find in Dashboard > Events booked by me > Cancel.

MODERATE CANCELLATION POLICY

  • Full refund 5 days prior to event, except transaction fees
  • If there is a complaint from either party, notice must be given to  Wewent within 24 hours of event start date.
  • WeWent  will mediate when necessary, and has the final say in all disputes.
  • Cancellation policies may be superseded by the Extraordinary Cancellation, Exclusion from Participation. Please review these exceptions.
  • An event booking is officially cancelled when the participant clicks the cancellation button on the cancellation confirmation page, which they can find in Dashboard > Events booked by me > Cancel.

STRICT CANCELLATION POLICY

  • 50% refund up until 7 days prior to event, except transaction fees
  • If there is a complaint from either party, notice must be given to  Wewent within 24 hours of event start date.
  • WeWent  will mediate when necessary, and has the final say in all disputes.
  • Cancellation policies may be superseded by the Extraordinary Cancellation, Exclusion from Participation. Please review these exceptions.
  • An event booking is officially cancelled when the participant clicks the cancellation button on the cancellation confirmation page, which they can find in Dashboard > Events booked by me > Cancel.

SUPER STRICT CANCELLATION POLICY

  • No refund up until 7 days prior to event, includes transaction fees
  • If there is a complaint from either party, notice must be given to  Wewent within 24 hours of event start date.
  • WeWent  will mediate when necessary, and has the final say in all disputes.
  • Cancellation policies may be superseded by the Extraordinary Cancellation, Exclusion from Participation. Please review these exceptions.
  • An event booking is officially cancelled when the participant clicks the cancellation button on the cancellation confirmation page, which they can find in Dashboard > Events booked by me > Cancel.

Partial Cancellation

In the event of a partial cancellation (reduction of the number of participants) partial refunds are decided and managed directly by the event provider.

Extraordinary Cancellation

The event provider can cancel the activity without adherence to the cancellation period if weather conditions, governmental actions, unforeseeable or unavoidable external circumstances endanger or make carrying out the activity impossible or substantially more difficult. This is done under exclusion of any compensation for damages or other claims under what legal basis whatsoever. In this circumstance the event booker is free to arrange with the event provider a new date without extra payment.

Exclusion from Participation

The event provider has the right to refuse admittance or exclude you from an activity if you do not meet the eligibility requirements, or if  your participation puts you or others at risk, or otherwise interferes with the proper conduct of the activity. In these cases, the price paid cannot be refunded.