Help Center Help for Provider Help for Booker Dashboard
Help Center > guide

What if the booker cancels his/her reservation?

In case of event cancellation standard rules based on the cancellation policies will apply. Depending on the policy and time when event was cancelled booker will be granted full, partial or no refund. In case of partial and no refund scenario provider receives payout minus standard commision fee for Wewent. 

More details about availab cancellation policies are here. We strongly recommend carefully read through all possible option and considering all cost you will have to cover in case event is cancelled before you choose cancellation policy for event you want to list.